Return & Quality Guarantee Policy
At Hibri Design Studio, every piece is crafted with a deep respect for artistry, design integrity, and lasting quality. We stand by the excellence of our work and are committed to ensuring your experience with us is exceptional from start to finish.
Art (Ready-Made)
Each artwork is unique and carefully crafted. For this reason, sales of glass art are final.
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We do not accept returns, but if a piece arrives damaged in transit, we will repair or replace it promptly.
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We encourage reviewing dimensions, finishes, and installation details prior to purchase to ensure the perfect fit.
Functional Art (Made-to-Order)
Our mirrors, lighting, and hardware are custom-made for each project. Because of their bespoke nature, returns are not accepted.
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However, we proudly stand by our work: in the unlikely event of a craftsmanship issue, we will repair or replace the piece at no cost.
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This guarantee ensures peace of mind while commissioning custom design.
Our Commitment
We view every collaboration as the beginning of a long-term partnership. Beyond the objects themselves, our promise is in the service, reliability, and enduring quality we provide throughout the creative process.